Hotel Riu Naiboa Punta Cana, Punta Cana ∞ Discover spa retreats, reviews & deals for 2025

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Key details

About Resort

Playa Arena Gorda, Punta Cana, Dominican Republic, X

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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Center

Punta Cana 12.2 mi

Airports

Punta Cana (PUJ) 16.5 mi

La Romana International (LRM) 55.8 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Wi-Fi

Wi-Fi in rooms

Parking

Baggage storage

24-hour services

24-hour reception

General

Free Wi-Fi
24-hour reception
Elevator
Gift/Newsstand

Sports & Fitness

Fitness center
Kayaking
Tennis
Fitness studio

Services

Room service

Dining

Continental breakfast
Restaurant
Poolside snack bar
Buffet breakfast

Children

Children's pool
Playground

Spa & Leisure

Outdoor swimming pool
Beach access
Sun loungers
Entertainment
Garden area
Spa center

Room features

Wi-Fi in rooms
Air conditioning
In-room safe
Mini-bar
Balcony

Bathroom

Hair dryer

Media

Cable/ Satellite television
Telephone
AM/FM alarm clock

Location

Playa Arena Gorda, Punta Cana, Dominican Republic, X

Map view

Playa Arena Gorda, Punta Cana, Dominican Republic, X

City landmarks

Beach

Arena Gorda Beach

1.4 mi

Punta Cana 23000

Iberostar Golf Course

1.6 mi

Punta Cana 23000

Splash Park

1.3 mi

Beach

Arena Blanca Beach

1.2 mi

Golf Course

Punta Blanca Golf Club

1.7 mi

Cave Oleg Bat House

1.8 mi

Shopping Area

Punta Blanca

2.4 mi

Night club

ORO Nightclub

2.0 mi

Casinos

Princess Tower Casino Punta Cana

1.9 mi

Night club

Legacy Disco Club

1.9 mi

Night club

Under the Club

2.0 mi

Cortecito Beach

2.2 mi

Mall

Taxi Bavaro Punta Cana

2.2 mi

Punta Cana 23000

Tatos Palm Beach

2.2 mi

Museums

Aroma's Museum

3.2 mi

Nearby

Av. Estados Unidos

Splash Water Park

500 ft

Restaurants

Kukua Beach Club Restaurant

5000 ft

Carretera de Arena Gorda a Macao Entrada por Club de Golf Punta Blanca

Reviews and Ratings <br />

Feedback from previous guests about their experience.

80%

loved the resort and would return for another relaxing stay

8.0/10

Great

Rooms

5.5

Location

6.4

Service

5.3

Dining

6.0

Jessica

United Kingdom, March 2025

5.8/10

My stay at Hotel Riu Naiboa was a blend of highs and lows. The beach access was fantastic, and the steak restaurant really impressed me. However, the room felt dated, and some staff interactions left much to be desired.

Rooms

5.0

The rooms were old and dated, not very spacious and the cleanliness was questionable at times. However, I did find them to be clean overall, which was a plus.

Service

6.0

While some staff were friendly and eager to help, a few interactions were quite rude. It felt hit or miss when it came to service quality throughout my stay.

Location

7.0

The location was great, close to the beach and the pool had a nice slope for easy access. Although, there was continuously loud music that could get quite annoying throughout the day.

Dining

6.0

Dining had a decent variety, and I particularly enjoyed breakfast. That being said, the same food was repetitive and some service issues arose, especially if you didn't speak Spanish.

Facilities

6.0

Facilities like the pool were enjoyable, providing plenty of sunbeds for lounging. More options for food later in the evening would have enhanced the experience.

Michael

United Kingdom, March 2025

5.0/10

My stay at Hotel Riu Naiboa had its ups and downs. I enjoyed the spacious room and the beachfront view, but the service was inconsistent and the food left a lot to be desired.

Rooms

6.0

The room was clean and spacious, but I did notice a few maintenance issues like a broken shower panel and an unpleasant smell from previous guests.

Service

5.0

The service was hit-or-miss. While some staff were friendly, others seemed unhappy and unresponsive, particularly at the front desk.

Location

6.0

The pool area was central to the resort but was often crowded and noisy with loud music throughout the day.

Dining

5.0

Dining was a letdown, with food quality being marginal at best. There were some variety themes, but the taste just wasn't there.

Facilities

6.0

While the pool area had good amenities for all ages, the adult pool bar closed way too early at 6 PM, which was disappointing.

Riley

United Kingdom, February 2025

6.0/10

I had a fantastic stay at Hotel Riu Naiboa, largely due to the friendly and attentive staff who made me feel at home. However, some areas could benefit from updates, and the dining experience sometimes involved long waits. Overall, I appreciate the good atmosphere and amenities compared to what I paid.

Rooms

Service

Location

7.0

The resort is conveniently located, although I did notice some reports about mosquitos in the area. The noise can also be a bit much during the day with activities happening poolside, but it didn't really bother me too much. Access to the beach was easy and the loungers were always available.

Dining

7.0

The dining experience had a nice variety, especially with three hot buffets that changed daily. However, I did find that waiting to get into the a la carte restaurant was time-consuming. Breakfast was particularly enjoyable with numerous options available each day. Overall, the atmosphere was lively with the staff's enthusiasm making meals pleasant.

Facilities

8.0

The pool was enjoyable and never too crowded, which I appreciated. The small aquapark was a fun addition for some relaxation. Evenings featured fantastic shows, bringing entertainment to the forefront. I had a great time with the activities offered after dark.

Matthew

United Kingdom, December 2024

5.4/10

My stay at Hotel Riu Naiboa had some pleasant moments, but it was overshadowed by numerous issues. The friendly staff and diverse food offerings were highlights, though I found the cleanliness and room condition disappointing. Mosquito bites were an ongoing concern during the evenings, which really affected my comfort. Overall, I'm unsure if I would return.

Rooms

6.0

The rooms felt quite dated and the cleanliness left much to be desired. I noticed a lingering smell of smoke, broken door handles, and other maintenance issues.

Service

5.0

While the staff were friendly when approached, I often found them inattentive. It was also tough to get drinks in the evening.

Location

7.0

The hotel is conveniently located near a beautiful beach, a mere two-minute walk. However, the loud music around the pool was quite disruptive.

Dining

7.0

I was pleasantly surprised by the variety in food. Each night offered different themes and fresh options, though some dishes were overcooked and lacked flavor.

Facilities

6.0

The pool area had limited shaded spots and often felt overcrowded. I had difficulties getting pool towels and the evening entertainment was average.

Emma

United Kingdom, November 2024

7.4/10

My stay at Hotel Riu Naiboa was a mix of highs and lows. The beachfront location was beautiful, and the spa offered a nice escape, but unfortunately, the overall experience was marred by poor dining options and service issues. The room was spacious, but there was a lingering smell of mold that was hard to overlook.

Rooms

5.0

The room was big and spacious. though it had a persistent moldy smell and some minor maintenance issues, like loose plug sockets and a dingy bathroom.

Service

5.0

While I encountered some friendly staff, many were rude and unhelpful, particularly when addressing a concerning issue with my meal that contained glass. This left a bad impression.

Location

5.0

The hotel's location was lovely and close to the beach. but at times it felt overcrowded with guests and the area's amenities didn’t quite meet expectations.

Dining

5.0

The buffet had a wide range of choices. but unfortunately, the overall food quality was disappointing, and the specialty restaurant was a letdown, stopping me from fully enjoying my meals.

Facilities

5.0

Facilities like the pool area were nice and comfortable, but the entertainment could be distractingly loud. The beach was also a pleasant spot to relax and enjoy.